Privacy Policy
This Privacy Policy explains how SpiralMC ("we," "us," or "our") manages the collection, usage, and protection of personal data when you interact with our website (https://spiralmc.com, the "Website"), buy our Products, or communicate with us. By using the Website, you confirm that you have understood and accepted the terms of this Privacy Policy in conjunction with our Terms and Conditions. If you disagree with these terms, please stop using the Website.
- Account & Profile Details: During registration or checkout, we collect your name, email, billing/shipping address, and any optional info like a username or phone number.
- Payment Details: To process Minecraft cape code purchases, payment info is handled by secure third-party processors. SpiralMC does not store full card details on its servers.
- Order & Redemption Logs: We track order specifics (products, timestamps, delivery email) and whether a code is marked as "Redeemed."
- Support Interactions: If you email us at support@spiralmc.com, we collect the message content and any attachments provided.
- Device & Usage Info: We log technical data such as IP addresses, browser versions, operating systems, and page navigation patterns.
- Tracking Technologies: We use cookies and web beacons to personalize your experience and analyze site traffic. Disabling cookies may limit certain Website functionalities.
- External Analytics: We may use services like Google Analytics to evaluate user behavior. These providers apply their own privacy rules.
- Payment Gateways: We receive transaction metadata (e.g., payment status, last four digits of the card) from our processors.
- Marketing Partners: Affiliates may share performance data (click-throughs or referral IDs) with us.
- Public Content: If you mention SpiralMC in public reviews or social media, we may collect that publicly available data.
- Fulfillment: Using your data to deliver cape codes, confirm orders, and provide customer support.
- Management: Securing your account, authenticating identity, and facilitating password resets.
- Optimization: Remembering site preferences and improving overall navigation on spiralmc.com.
- Transactional Alerts: Essential emails regarding purchases, policy updates, or account security.
- Promotional Content: With your permission, we send news about new Products or discounts. You can opt out via the "unsubscribe" link at any time.
- Site Improvements: Analyzing data to refine the Website's design and effectiveness.
- Prevention: Detecting fraud, verifying billing, and enforcing our Terms and Conditions.
- Compliance: Meeting legal obligations, responding to subpoenas, and protecting the rights of SpiralMC and its users.
We share data with trusted partners under confidentiality agreements to help run the Website, including payment processors (Stripe, PayPal), email hosts, and analytics platforms.
If SpiralMC is involved in a merger, acquisition, or sale, your data may be transferred. We will notify you via email or a site notice before any change in privacy terms.
We may disclose info to comply with laws, enforce our agreements, or protect the safety and property of our users and the public.
Non-personal, aggregated data may be shared with partners for research or demographic profiling purposes.
- Essential: Needed for secure logins and shopping cart functions.
- Performance: Used to measure site speed and marketing success.
- Functional: Saves your language and display settings.
- Advertising: Shows relevant ads based on your activity.
Most browsers allow you to block or delete cookies. Note that doing so may prevent you from staying logged in or completing purchases on spiralmc.com.
We keep your info only as long as necessary:
- Transactions: Retained for 5–7 years to comply with financial and tax laws.
- Accounts: Kept for the duration your account is active.
- Analytics: Most cookies expire within 12 months; de-identified logs may be kept indefinitely.
SpiralMC uses administrative and technical safeguards like SSL/TLS encryption and access controls to protect your data. While we strive for maximum security, no digital system is 100% immune to risks. Contact us immediately if you suspect a breach.
Our Website links to external sites (like Minecraft redemption pages). SpiralMC is not responsible for the privacy practices of these third parties. Please review their policies independently.
SpiralMC does not knowingly collect data from children under 13. If a parent becomes aware that their child has provided us with personal info, contact us at support@spiralmc.com for immediate deletion.
Depending on your region, you may have the right to:
- Access and correct your personal data.
- Request data deletion or restriction of processing.
- Opt out of marketing and tracking.
To exercise these rights, email support@spiralmc.com.
SpiralMC is located in the United States. By using our site, you consent to your data being transferred to and processed in the U.S., where data protection laws may differ from your home country.
We may modify this policy to reflect new services or legal changes. Changes take effect once posted on this page with a new "Effective Date." Continued use of spiralmc.com implies acceptance of these updates.
For questions regarding your privacy, contact us at: